Streamlining product registration to simply scanning a receipt or serial number will change the way people engage with their products. It eliminates errors from manual data entry, it’s quick and easy for both customers and support teams. Ultimately, we’re matching the interests of product teams and customers in sharing the right data, enhancing the service experience and after-sale efficiency.
Unboxing a new device and using it for the first time is a special moment, unless it isn't. Many technical challenges arise right at the start with new products, especially from setup errors. Crafting and providing clear interactive step-by-step instructions is key for a fantastic and safe first experience.
Maintaining your product for optimal performance is empowering. It ensures longevity and hassle-free use. Replacing flat user manuals with interactive maintenance experiences, will lay the foundation for a lasting connection with valued possessions.
Imagine an application that quickly analyses error codes and warning lights for you, instantly providing easy-to-follow instructions for self-help. That's exactly what our interactive troubleshooting companions do - they offer real-time feedback, backed by multimodal AI, all wrapped in a user-friendly experience.
Even with the most powerful AI assistant, self-service can’t solve every problem. But it’s always a good start because we can extend the companion experience to allow a human expert join for a live collaboration based on what the user has already achieved. Our instant Chat & AR Video Call are designed specifically for action-oriented conversations in the real world so many more challenges can be solved remotely.
Following your passions and exploring the world around you becomes a breeze with our solution's multimodal AI capabilities, designed for seamless and enriching personalised experiences. For companies this translates to entirely new brand engagement opportunities assisting users accomplish their goals.
Helping people to help themselves is the best way to relieve your support hotlines and to free up your agents for tasks that require the {human touch}.
Design the steps and logic for your use cases and publish / embed the companions instantly as a web application.
Convert existing technical content into step-by-step guides which can actually guide users to solve problems by themselves.
Add powerful AI skills from our ecosystem to your companions which empower users in real time with interpretation of natural language, audio and video content.
13B parameters model in a LLM-agnostic architecture for max adaptiveness, designed for actionable straightforward instructions
Combing Multimodal Learner, Multi-Source Ingestion Engine, Smart Index Builders & Data Augmenters
Multimodal Input / Output Bot as central hub for the optimal self-service experience and interaction for each user request